Skip to main content
mcadm
New Member
February 10, 2015
Solved

FAZ-100c Corrupted hard disk - need to reload - help

  • February 10, 2015
  • 3 replies
  • 4928 views

We have a Fortianalyzer FAZ-100C that has had it's default firmware corrupted.  I booted it up from the backup firmware and it goes into system testing (burn in ) mode.  Everything passes so I know my hardware is all good.

 

I need to know how to restore my firmware so I can get this unit back into action.

 

We were using fw 5.0 and would also like to go to 5.2 (which I believe is the latest) if possible.

 

I am new here so any help would be greatly appreciated.

 

Thanks in advance.

 

Mike.

    Best answer by hzhao_FTNT

    Hi Mike, have you tried to TFTP burn image?

     

    hz

    3 replies

    hzhao_FTNT
    Staff
    Staff
    February 10, 2015

    Hi Mike, have you tried to TFTP burn image?

     

    hz

    mcadm
    mcadmAuthor
    New Member
    February 11, 2015

    Thanks for the info as this is what I did.

    I was able to stumble my way thru setting up a TFTP server and loading the latest image and I am back up again.

    I had done this on Cisco Routers, but this was my first experience on a FortiAnalyzer so I was being overly cautious.

    Then I figured it was already broken and I could not break it any further so decided I would go ahead.

     

    Thanks again.

    scao_FTNT
    Staff
    Staff
    February 11, 2015

    seems in your flash you already has a test image which I think is active partition now after you did "I booted it up from the backup firmware"

     

    so after burn a new image from TFTP, try to do "B", boot from backup image in BIOS menu

     

    Thanks

     

    Simon