FAP-c24je on FG-60E - no airprint

Forum|Forum|7 years ago
May 5, 2019
6 replies
6694 views

Hi,

FG-60e (6.0.4) in small home office build. Single wired subnet (192.168.10.x) with tunneled FAP-24je connected on port 2 (FAP IP x.10.12, tunneled SSID 10.95.0.x). From the wireless I am able to connect, browse Internet, access resources on .10 subnet (have a small NAS attached). PCs on the wireless can print but iPhones cannot - they get a "No AirPrint printers found" message. Printer is also wireless and on the same subnet and the iPhones.

Printer is an airprint-capable device (HP Officejet 8620) and airprint worked when I was using the old ATT router-provided wireless so hoping someone has some thoughts. This same config works fine when I use a FAP-221C so wondering if there is something that needs to be done to this specific model of AP.

Thanks in advance...

Dave_Hall

New Member

Sounds like you need to enable multicast forwarding. There are a few KB articles on this, including this one.

edwalligAuthor

New Member

Thanks for the reply - I had added a multicast policy but not sure that is the issue. The printer is on the same wireless subnet as the iPhones - is there still a requirement for a multicast policy?

Thanks again for the help...

wanglei_FTNT

Staff

We have confirmed the issue and are fixing it. It will take some time to get the fix into GA build. Meanwhile, we will see whether we can find a workaround. Will making the VAP bridge mode temporarily be acceptable for you? Your wireless clients would be on 10.12/x network

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