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Gary_Hahn
Gary_Hahn
New Member
December 28, 2017
Question

FAP-C220C "type" not available in FortiGate 60E running FortiOS v5.6.3 build1547 (GA)

  • December 28, 2017
  • 1 reply
  • 5419 views

I found the magic to make the FAP-C24JE work in the FortiGate with the "set fapc-compatibility enable" command, but this command did not make the FAP-C220C work or even become available in the FortiGate.   What gives?  It's the latest available build...

 

Thanks!

Gary

    1 reply

    bandersen_FTNT
    Staff
    bandersen_FTNT
    Staff
    December 29, 2017

    Hi Gary

     

    The FAP-C product line isn't generally supported on the FGT (outside China and Singapore), only on FortiCloud.

     

    /Brian

    Gary_Hahn
    Gary_HahnAuthor
    New Member
    December 29, 2017

    Hmm, thanks for the response, but...  How would one know this, if true?  It was available for purchase from our distributor without question, and the data sheets don't warn of this.   Also, do you have any documentation on the this?   Also, the part number ends in -A (if that indicates Americas, not sure).

    bandersen_FTNT
    Staff
    bandersen_FTNT
    Staff
    December 29, 2017

    Hi Gary

     

    If you look at our Product Matrix here: https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/Fortinet_Wireless_Product_Matrix.pdf

    you will see that the section with our FAP-C product is named "FortiAP-C, Cloud-managed Access Points"

    and hence only supported using FortiCloud. Yes -A covers America for country code so this has to match the platform profile used in FortiCloud.   I do agree that it seems confusion, but I hope this clarifies the situation.   Best Regards Brian
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