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sadiputra17
New Member
August 18, 2025
Question

False positive on my domain indogal.co.id

  • August 18, 2025
  • 3 replies
  • 569 views

Hello Fortinet support,

 

According to VirusTotal (https://www.virustotal.com/gui/domain/indogal.co.id), Fortinet is falsely accusing indogal.co.id to be a Phishing site. We are certified Beef importer from Indonesia.

 

Our vendor reported that their antivirus program is blocking our email. Kindly remove the false positive detection from your site.

 

Thanks.

 

3 replies

Anthony_E
Staff
Staff
August 18, 2025

Hello,

 

I am not sure that our support forum page is the best place for requesting that kind of thing.

Do you maybe have a Fortinet contact you could reach directly?

 

Regards,

Best Regards
sadiputra17
New Member
August 18, 2025

Hi Anthony,

 

No, I don't have Fortinet contact.

 

Thanks.

Markus_M
Staff & Editor
Staff & Editor
August 18, 2025

Go here https://www.fortiguard.com/webfilter and request a review.

Anthony_E
Staff
Staff
August 18, 2025

Thank you Markus :)

Best Regards
AEK
SuperUser
SuperUser
August 18, 2025

Hi Sadi

You can ask for a Web Filter Classification Rating Request here:

https://www.fortiguard.com/faq/wfratingsubmit?url=indogal.co.id

AEK