failed to load fortianalyzer

Forum|Forum|2 years ago
April 15, 2024
2 replies
1849 views

Hi my friends.

I updated FAZ Cloud to version 7.4.2 and when I try to access all the reports, the following error message "Failed to Load" is displayed and it does not allow me to see the reports created previously.

Being a Faz cloud I cannot perform a downgrade, could you please help me how to solve this error.

FortiAnalyzer

Anthony_E

Staff

Hello,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

Best Regards

vraev

Staff

Hi @unknown1020 ,

Please try to reset or create a new ADOM,

https://community.fortinet.com/t5/FortiManager/Technical-Tip-How-to-reset-ADOM-settings-in-FortiManager/ta-p/203994

To reset the devices needs to be moved to other ADOM and then to reset it. Creating a new one is easy and fast in this case.

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