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HS08
Visitor III
July 6, 2026
Solved

Failed to detect a change in your network setting

  • July 6, 2026
  • 2 replies
  • 34 views

My scenario for contractor is they login to the network and get isolation network, then after enter the credential the device will connect to guest network and we must change the Host Role from Guest to Contractor then the device can access to the network.

Vlan changing from isolation to guest and to contactor network is working fine except if vlan guest doesn’t have internet access then after credential entered then there are pop up in the browser say ‘Failed to detect a change in your network setting’ but vlan already changed to guest. When guest network have internet access then there no popup.

Anyone know what url used by fortigate to detect that change ? My goal is to give internet access on guest network to specific url so the popup will not showing.

Best answer by ebilcari

In portal configuration, in the success page, there is a JS that can be customized as needed:

 

2 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
July 10, 2026

Hello HS08, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Regards,

Jean-Philippe - Fortinet Community Team
ebilcari
Staff
ebilcariAnswer
Staff
July 10, 2026

In portal configuration, in the success page, there is a JS that can be customized as needed:

 

Emirjon