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FGFan
FGFan
New Member
March 4, 2016
Question

EXT2-fs error fortigate booting

  • March 4, 2016
  • 2 replies
  • 12198 views

Hi all,

I am using Fortigate 310B and it cannot boot now, when I connect it via console, the error displays as below. I did search about EXT2-FS ERROR of FG310B but no resource. I cannot access it to do "execute factory reset" command and also don't know it's firmware version to upgrade. Anyone can tell me what is this error and how to resolve it?

Abort booting! unknown operation mode(0)

The system is going down NOW !!

Please stand by while rebooting the system. FG310B (17:18-01.04.2010) Ver:04000017 Serial number:FG300B3909605039 RAM activation CPU(00:00010661 afebfbff): Do MP initialization Total RAM: 1024MB Enabling cache...Done. Scanning PCI bus...Done. Allocating PCI resources...Done. Enabling PCI resources...Done. Zeroing IRQ settings...Done. Verifying PIRQ tables...Done. Boot up, boot device capacity: 122MB. Press any key to display configuration menu... ...... Reading boot image 1427059 bytes. Initializing firewall... System is started. [style="background-color: #ffff00;"]EXT2-fs error (device ide0(3,2)): ext2_new_block: Free blocks count corrupted for block group 3[/style] Abort booting! unknown operation mode(0) The system is going down NOW !!

    2 replies

    FortiRack_Eric
    FortiRack_Eric
    New Member
    March 4, 2016

    Press a key to bring up the boot menu. 

    Subsequently format the boot partition

    and reload the firmware via tftp and restore config. 

    You may want to do a HQIP test to test boot device.

     

    Given the fact that a FG310B is already an older model, chances are that you may want to RMA the unit, provided you have a valid FortiCare contract.

     

     

    FGFan
    FGFanAuthor
    New Member
    March 4, 2016

    Thank Eric! I will try, but how to know which firmware suitable to reload? Can I reload it with lasted firmware ? or follow steps which is recommend by Fortinet vendor?

     

    Thank you!

    FortiRack_Eric
    FortiRack_Eric
    New Member
    March 4, 2016

    I would recommend the same version as your backup will match that. 

     

    Fastest way to recovery, new firmware will possibly need a different config

    Zimmie
    Zimmie
    New Member
    March 6, 2016

    Sounds like your drive is hosed. You almost certainly need to reinstall the OS.

     

    As it is booting, when it says "Press any key to display configuration menu", hit a key. That menu should let you reimage the box over TFTP. Unfortunately, this will definitely wipe your config, so I hope you have it backed up somewhere.

     

    Edited to add: I was apparently viewing in threaded mode and didn't see the reply before mine saying the same thing. Never mind.

    FGFan
    FGFanAuthor
    New Member
    March 8, 2016

    Hi Zimmie,

    yes, I have reinstalled OS and my trouble was resolved! Thank for advice!

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