Event status showed Critical in fortisiem

Forum|Forum|2 years ago
April 29, 2024
15 replies
7520 views

Hello Everyone,

plz could you help me to find out and fix the problem of the windows agent in fortisiem that is showed Critical in Event Status and what does it mean?

I've attached a screenshot of the problem

Fortisiem

Richie_C

Staff

Hi @MoussaRms

We can see that the agent status is 'running and active'. This means that the agent is able to connect to the supervisor and report its health.

Event status being critical means that events are not being received from the collector. Some possible issues are:

Collector is down
Collector cannot connect to the supervisor to upload events
Windows agent cannot connect to the collector to upload events.

I hope that helps

MoussaRmsAuthor

New Member

Hello,

I checked that the collector is up.

how I can check if the connector connect to the supervisor and also check how windows agent connect to the collector?

Richie_C

Staff

Here is an example from my lab. Under collector health we can see the last time events were received from the collector:

Capture.PNG

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