New Member

Question

Eve-ng Fortigate VM ccnnot install trial licence

Forum|Forum|3 years ago
August 14, 2023
6 replies
8026 views

Message " Error downloading licence"
3 interfaces , 1 cpu, 1gig ram

others seem to have this issue also, questions un-answered.

Fortigate Day1 Issue.JPG Fortigate Day1 Issue 1c.jpg

FortiGate

Staff

Hello Simon,

Could you please refer below doc. link. This article describes the error encountered while deploying a FortiGate KVM due to an inappropriate FortiGate KVM image.

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-License-invalid-due-to-exceeding-all...

Hope the above doc. link would be helpful.

Thanks,

Shaleni

Simon_BinghamAuthor

New Member

Fortigate Day2.JPG

Staff

Hi @Simon_Bingham ,

You have provisioned an incorrect VM image. As you can see in the screenshot you have shared, you have used the image - "FortiFirewall-VM64-KVM" which is a different one.

Use the "FGT_VM64_KVM" image instead. Download the compressed file that contains the image in the links below :
https://support.fortinet.com/Download/VMImages.aspx: new and latest versions.
https://support.fortinet.com/Download/FirmwareImages.aspx: older versions,

Also take note that you only have a maximum of one free evaluation copy per FortiCare account.
https://docs.fortinet.com/document/fortigate/7.4.3/administration-guide/441460/permanent-trial-mode-for-fortigate-vm

Regards,

New Member

Hi @Simon_Bingham,

Did you solve your issue because I have same issue and did find any solution.

Staff

Hi @FawziHafedh @ ,

Please try to check if you have provisioned an incorrect VM image. In the output of "get system status" try to see if the what's stated in the version is "FortiFirewall-VM64-KVM".

Use the "FGT_VM64_KVM" image instead. Download the compressed file that contains the image in the links below :
https://support.fortinet.com/Download/VMImages.aspx: new and latest versions.
https://support.fortinet.com/Download/FirmwareImages.aspx: older versions,

Also take note that you only have a maximum of one free evaluation copy per FortiCare account.
https://docs.fortinet.com/document/fortigate/7.4.3/administration-guide/441460/permanent-trial-mode-for-fortigate-vm

Regards,

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