Error when trying to add new Fortigate to FortiManager

Forum|Forum|11 years ago
January 29, 2015
3 replies
9003 views

Rolled out a new Fortigate at a clients office. It is running 5.2.2

FortiManager is running 5.2.1

When I try to add the device I get the following prompt:

The device's firmware version is inconsistent with the current ADOM version.

When I tell it to proceed anyways it says "Internal Server Error"

Anyone else ever have this happen?

scao_FTNT

Staff

Hi, Michael, what is the FGT model? I will do a check in the lab and also the ADOM you used to add device, what is the ADOM version?

Thanks

Simon

MikePruettAuthor

New Member

scao_FTNT wrote:
Hi, Michael, what is the FGT model? I will do a check in the lab and also the ADOM you used to add device, what is the ADOM version?

Thanks

Simon

Fortigate is a FortiWIFI 60D.

ADOM's I have never touched so whatever is default.

scao_FTNT

Staff

We tried on FMG 5.2.1 662 to add FWF60D b642 v5.2.2 in ADOMs with different version (4.3/5.0/5.2) OK and did not see "Internal Server Error", not sure if you can open a ticket and provide more details like FMG db config and FGT config in the ticket?

Thanks

Simon

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