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tuananh27101984
New Member
January 18, 2022
Solved

Error: Permission denied when login SSL VPN Portal

  • January 18, 2022
  • 1 reply
  • 9430 views

Hi,

I have an issue with fortigate authentication. I have configured successfully ssl vpn for users on my firewall. But today all users cannot use ssl vpn any more. When I login web vpn with my account the system show "Error: Permission denied". I tried to reset password but no luck. My fortigate firmware is 7.0.2. Could you please give me advices 

Best answer by tuananh27101984

I just fix it, the problem is users is in 1 group, I deleted group accidentally. I  recreate a new group and add group to Firewall policy so users can login again

1 reply

tuananh27101984
tuananh27101984AuthorAnswer
New Member
January 18, 2022

I just fix it, the problem is users is in 1 group, I deleted group accidentally. I  recreate a new group and add group to Firewall policy so users can login again

admin_kshb
Explorer
December 6, 2022

After changing all my VPN Users to 2FA per email i had the Same Problem...
After i read you Solution i separated the Users in 2 Groups and it worked again...
Thank you