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Tutek
New Member
November 13, 2024
Question

ERR_SSL_PROTOCOL_ERROR on the newest Chrome 131

  • November 13, 2024
  • 11 replies
  • 11988 views

Hi,

we have such problem on every webpages with the newest chrome version 131 error appears:

ERR_SSL_PROTOCOL_ERROR 

as I read Chrome implemented any new TLS mechanism in this version:

https://chromestatus.com/feature/5257822742249472

is any solution for this?

11 replies

sl_polyrack
New Member
November 13, 2024

Same problem here since today. If we turn of SSL deep inspection, we have no problem. But that is not a good solution.
No problems with other browsers

pminarik
Staff
Staff
November 13, 2024

Based on some initial tests:
proxy-mode inspection seems to work (tested 7.6.0).

Flow-mode has problems. This will need a new IPS engine release.

 

As a workaround you can go to chrome://flags, and disable the post-quantum feature flags:
#enable-tls13-kyber

#use-ml-kem 

sw2090
SuperUser
SuperUser
November 13, 2024

ya indeed,

getting more and more tickets from my clients that this happens.

I've read that post-quantum was enabled by google in Chrome 124 already.

I am going to perform some testing in FOS 7.2 to see if it works in proxy mode.

I also opened a ticket with TAC on this.

sw2090
SuperUser
SuperUser
November 13, 2024

yes I can now confirm: also in FOS 7.2: 

 

TLSv1.3 broken with DPI in flow mode

TLSv1.3 works with DPI in proxy mode (policy + security profile group + filter profiles)

sw2090
SuperUser
SuperUser
November 13, 2024

humm my TAC ticket has escalated to a senior within 15mins ;)

edo84rm
Visitor III
November 15, 2024

Well, that escalated quickly.

tclark1
Visitor III
November 13, 2024

I believe the switch from Kyber to ML-KEM is what is causing the issue. Chrome 131 switched post-quantum key agreement from Kyber to ML-KEM. Disabling the flag via GPO is what we ended up doing at our org until FortiOS 7.2.x supports ML-KEM.

TN_Bob
Visitor III
November 14, 2024

This resolved the issue for us

sw2090
SuperUser
SuperUser
November 14, 2024

This link has some details on this: https://chromestatus.com/feature/5257822742249472

 

Accoarding to this disabling the Flag is not a solution because its going to be removed at all with chrome v141. Then you GPO will no longer work.

sw2090
SuperUser
SuperUser
November 14, 2024

ok the official workaround (that's what they said) that TAC just gave me in a call is to change Policies to proxy mode inspection. They're working on it internally and it will "hopefully be fixed with the next FOS Update"...

pminarik
Staff
Staff
November 14, 2024

If it helps you feel a bit better, given that this is a flow-mode specific issue, the fix will most likely be "just" an IPS engine update. A complete firmware update probably won't be necessary.

sw2090
SuperUser
SuperUser
November 14, 2024

they also have released a technical support doc on this: ERR_SSL_PROTOCOL_ERROR when using Flow-ba... - Fortinet Community

sw2090
SuperUser
SuperUser
November 14, 2024

oh and NO, Fortinet, switching from DPI to certificate inspection is NOT a solution