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jaustgen
jaustgen
New Member
August 17, 2017
Solved

"Entry is used" Error When Changing WAN1 IP Address

  • August 17, 2017
  • 1 reply
  • 20958 views

Hi, Got a Fortigate 60E running 5.4.5.

 

Client's ISP wants us to change public static IP.  This morning I added a new route for the new default gateway, then I went over to WAN1 and updated the new IP and subnet mask.  Hit OK, and instead of changing, it came back with an error just saying "Entry is used."

 

I google that and all I see is details about changing from switch mode to interface mode, nothing about changing an interface's IP Address.  any ideas? 

    Best answer by oheigl

    Just export/backup the configuration and search for the ip address in the file, then you will find where it is used :)

    1 reply

    oheigl
    oheiglAnswer
    New Member
    August 17, 2017

    Just export/backup the configuration and search for the ip address in the file, then you will find where it is used :)

    emnoc
    emnoc
    New Member
    August 17, 2017

    The cli cmd  diag sys checkuse system.interface.name  wan1 is what I would start with . Just place the name  interface name ( e.g port1 wan1 wan2 dmz internal etc.....)

     

    Ken

     

     

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