Skip to main content
sleepingzzz
Explorer
January 27, 2025
Question

Entitlement File not reflecting new expiry date on fortimanager

  • January 27, 2025
  • 2 replies
  • 593 views

i am doing license renewal for fortiproxy using fortimanager as fortiguard server in an air-gapped environment.

after uploading the entitlement file into fortimanager, i could not see the new expiry date when executing the below command:

diagnose fmupdate fds-dump subs

can anyone advise if there is any issue with the entitlement file?

2 replies

Anthony_E
Staff
Staff
January 30, 2025

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
Anthony_E
Staff
Staff
February 6, 2025

Hello,

 

May I invite you to open a ticket with our support?:

https://support.fortinet.com/welcome/#/

 

Regards,

Best Regards
Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.