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Happii
Visitor III
February 11, 2025
Question

"Enforce User Verification" won't work when FortiClient connect/register using FQDN

  • February 11, 2025
  • 2 replies
  • 3615 views

Hi everyone,

 

The ZNTA on my FortiClient EMS working well with SAML verification user and invitation codes. However, we got problem on connecting using the FQDN.

- With unchecked "Enforce User Verification", the FortiClient using FQDN connect to EMS successfully without any SAML login (insecure as we adopt off-net workstation).

- With checked "Enforce User Verification", the FortiClient using FQDN doesn't connect to EMS. The error message is about the connection require invitation code.

 

if you made FQDN connection with user verification successfully, please kindly advise what is wrong or missing in my configuration setup.

 

Thanks so much.

2 replies

AEK
SuperUser
SuperUser
February 11, 2025

Hi Happii

It was successful for me, FCT EMS 7.4.x.

When you create the invitation you specify the FQDN in "EMS Listen Address", not the IP address. Then you re-send the invitation so the client uses the invitation code that was created based on FQDN.

AEK
Happii
HappiiAuthor
Visitor III
February 12, 2025

Hi AEK, thanks for your sharing. we did configuration the same but won't work. have no idea what's wrong.

Screenshot 2025-02-12 173720.png

AEK
SuperUser
SuperUser
February 12, 2025

Hi Happii

You enter the invitation code instead of hostname:port.

Did you generate an invitation? (EMS > invitation menu at top-right).

AEK
Happii
HappiiAuthor
Visitor III
February 12, 2025

Hi EAK, invitation was working well with me. But wonder why it was working with hostname:port (the FQDN) with my configuration. Fortinet's document wrote it would work both cases. That was my wonder and seeking for help.