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Sebastiaan_Koopmans
Sebastiaan_Koopmans
New Member
November 5, 2018
Question

Endpoint dont get correct profile after OU change

  • November 5, 2018
  • 1 reply
  • 5432 views

HI All Since EMS 6.0.3. when we move an Endpoint to other OU where other EMS profile is applied the endpoint gets still old profile wich was applied to old OU. Tried to sync AD multiple times no errors. Extra info: Endpoint is visible in New (correct) OU but in summary screen it points still to old OU.

We have created an support ticket so if we get any update i will post it here. Anyone else experience this issue?

 

    1 reply

    RockIT
    RockIT
    New Member
    November 6, 2018

    We have the same issue. Support reported it as a bug

    Sebastiaan_Koopmans
    Sebastiaan_KoopmansAuthor
    New Member
    November 6, 2018

    Did you also uploaded DB backup, Logs (Debug level) and Diagnostic tool Cab files?If not please upload them in the ticket maybe that will help to solve it faster.

     

    Little update from support on our ticket: still investigation

    Sebastiaan_Koopmans
    Sebastiaan_KoopmansAuthor
    New Member
    November 13, 2018

    Ticket update:

     

    Dear Customer,  It should be fix in FortiClient EMS 6.0.4(Dec 04, 2018 - Dec 06, 2018 )  Kind Regards 

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