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MikeGoedken
New Member
September 19, 2021
Question

Enabling any Security Profile breaks social media

  • September 19, 2021
  • 1 reply
  • 2405 views

I am using deep-ssl inspection with certificates installed on client devices. Having only deep-ssl enabled works fine for LAN to WAN, but the second I add any of the security profiles, even just monitor all web traffic or filefilter.. no matter which I pick the second I enable it on the policy social media breaks for mobile users. Twitter, snapchat, tik-tok, etc stop loading content.Any idea why this might be happening? Policy: https://imgur.com/a/JJuKcRn

 

    1 reply

    lobstercreed
    New Member
    September 20, 2021

    Those are the only websites that break?  I would assume that the certificates are not properly installed or else the application uses its own certificate store.  You can add exclusions for certain websites in your deep inspection profile to avoid these issues.