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Phuoc_Ngo
New Member
June 24, 2009
Question

Enable Antivirus scanning cause a major performance backdrop

  • June 24, 2009
  • 8 replies
  • 8084 views
Had anyone experience a sluggish performance when enabling Antivirus scan under protection setting? Every single time we enable antivirus scan, the firewall throughput perform is degraded 90% and stay at the max throughput all the times. We only have one Antivirus scanning policy enable as a test.

    8 replies

    TopJimmy
    New Member
    June 25, 2009
    which hardware and FortiOS version are you on? I' ve got all the units in my signature and all of them have AV enable and performance has not taken a hit on any of them.
    Contributor
    July 6, 2009
    Does anyone know why Fortinet Client antivirus, used in standalone mode (not as remote enterprise desktop) would suddenly start causing huge web performance degradation? I' ve been using it for more than a year, and suddenly 2-3 months ago it started really slowing things down. I call up a web page, and the page appears right away, but the page doesn' t respond--scroll bars, etc.--for 10 to 15 seconds. When I disable the Fortinet client, the problem goes away. Did Fortinet do something to their software recently to cause this? I can' t seem to find any settings I can change to try and counter the problem. It is also taking very long to upload photographs. Often the session times out before the upload finishes. Is Fortinet assuming I am in an enterprise environment, and scanning things on the way OUT of my computer? And if so, is there a way to make the software stop doing this? I am running Windows Vista, and have a 10Mbps cable modem connection. Any assistance is greatly appreciated!
    Contributor
    July 10, 2009
    I am having some of the same issues. We are running an HA pair A-P of 620B' s. When we turned on Anti-virus the network slowed way down. I have users complaining all over the place about webpages failing to load or taking several minutes. I was able to test a box using the protection profile and one unfiltered and the difference is tremendous. We are not using the fortigate client software which is different from your comments.
    Contributor
    July 13, 2009
    Broadbrook, I am having the same problem. I remove the http option in Protection Profile/AV (im using the scan profile name) the problem goes away.. any technical help or recomendation would be great... db
    abelio
    SuperUser
    SuperUser
    July 13, 2009
    any technical help or recomendation would be great...
    Did you try lowering the buffering setting? Avoid to buffering 10MB to scan viruses help in a lot of situations
    Phuoc_Ngo
    Phuoc_NgoAuthor
    New Member
    July 14, 2009
    We have a cluster of Fortigate 500 running 3.00-b0741 (MR7 P5). We also lower the buffer setting as suggested but the performance hit still there. Also once we lower the buffer setting down to 1 and 1024. We don' t seem to catch any virus at all. We tested by accessing to known trojan horse site and also sending 50 virus email to internal and it all went through. Any suggestion?
    abelio
    SuperUser
    SuperUser
    July 20, 2009
    We don' t seem to catch any virus at all.
    then something is wrong or missing in the conf; recheck that profile with AV filtering is applied to the relevant firewall policy you' re testing (in/ out traffic origin etc) If you test any special port different from standard ones, i mean, HTTP std port is 80, but if your proxying http traffic with for instance, port 81, AV will became blind for that. You' ll need to adjust AV settings for that kind of things.
    Contributor
    July 20, 2009
    Thanks for the replies abelio & Phuoc. I changed the suggested setting to 1 - 600 based on this article http://tinyurl.com/njfn9w However, I noticed that the download was still taking longer so I configured the setting to be 1 – 1200; this seems to fix the issue. Phuoc brought up a great point, how do I know if the HTTP scan is working at all with the applied settings I have. Anyone know a known Trojan horse sites? Any Suggestions
    abelio
    SuperUser
    SuperUser
    July 20, 2009
    Anyone know a known Trojan horse sites? Any Suggestions
    Play with some porn sites, you' ll get plenty of trojans after a while, and some fun.. advice: use a destroyable virtual machine logged with an account with no administrative privileges.
    Phuoc_Ngo
    Phuoc_NgoAuthor
    New Member
    July 21, 2009
    I still haven' t been able to figure out how the virus got pass through the firewall when we lower down the client comfort setting. Virus traffic always got through port 80 and SMTP port 25. Our web filter and mailgateway was able to detected and clean out the virus before it hit the internal network. What is the best way to validate whether the antivirus scan on the Fortigate function properly? Thanks,
    RickP
    New Member
    July 21, 2009
    What is the best way to validate whether the antivirus scan on the Fortigate function properly?
    I use the EICAR test files at http://www.eicar.org/ The AV scanner treats them as viruses though they' re not dangerous.
    Contributor
    August 3, 2009
    Yes, you will notice a significant throughput drop when using the AV scanning. The more filters you apply, the worst it will get. Fortinet gives rating for each of their Fortigate, but a Fortinet engineer told me those figures are slightly exagerated because " The competition also exagerates theirs figures" , he says. Using a pair of Fortigate 800 in A/A mode, http throughtput go from 85-95 Mbps without AV scanning turn on, down to 20-25 Mbps with it turned on. Fortinet rates it at 150 Mbps. Slightly exagerated figures indeed. Just godda get a much faster Fortigate... says the Fortinet Reseller...
    ede_pfau
    SuperUser
    SuperUser
    August 4, 2009
    You might consider using the " simple" in-the-wild database only not the extended DB for AV scanning. The former contains the top-NNN hottest viruses, the latter most of all known ones. Scanning with the leaner DB poses no real risk IMHO as many known viruses are no longer circulating. And yes, if the FGT passes 1200 bytes of a web page while still scanning it might well be passing a virus. I' d do away with client comforting over, say, 256 bytes at a time. But then again, I don' t have any performance issues with AV, using a 50B or a cluster of 310Bs. The hardware you are using might really be not up to the performance you are expecting - how many concurrent users, on which FGT?