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yeowkm99
New Member
June 12, 2024
Question

enable 2FA for fortinet support

  • June 12, 2024
  • 1 reply
  • 1037 views

received email to enable 2FA for logging in to fortinet support but the instructions not clear.

the part to enable 2FA for sub users 

 

    If you are a Master Account Admin looking to enforce for 2FA for your sub users

  1.   Log  into https://support.fortinet.com
    b.    Select Services and then IAM.
    c.    Go to Account Settings and enforce 2FA. 


Once 2FA is enforced, all the sub users will get an option to select FortiToken Mobile or EMAIL to get one time code to login.
When they try to login to their IAM account, the website will not allow them to proceed until they configure 2FA.

 

1 reply

ozkanaltas
Valued Contributor III
June 12, 2024