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spoke
New Member
April 9, 2025
Solved

EMS status unreachable for installer profil

  • April 9, 2025
  • 2 replies
  • 669 views

All my user with the same installer profile have a status unreachable profil today.

Best answer by AEK

Did you check the certificates.

2 replies

AEK
SuperUser
SuperUser
April 9, 2025

Are users on fbric or off fabric?

Usually it it caused by clients can't reach EMS on port 8013.

Check with "telnet IP:8013" if the port is reachable from the clients.

You may also check if the related certificate on EMS has expired.

AEK
spoke
spokeAuthor
New Member
April 9, 2025

I have users on and off frabric.

yesterday all was ok but today no

i don't change anything during this night about rules !

AEK
SuperUser
AEKAnswer
SuperUser
April 9, 2025

Did you check the certificates.

AEK