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electrovalent1
New Member
October 2, 2023
Question

EMS certificate not trusted

  • October 2, 2023
  • 3 replies
  • 4425 views

Hi,

My v7.2.5 Fortigate has  EMS certificate not trusted.

Is there a way to fix this?

3 replies

hbac
Staff
Staff
October 2, 2023
electrovalent1
New Member
October 2, 2023

Hi hbac,

I am here because i checked this article: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-EMS-certificate-not-trusted-with-customized/ta-p/240087

It doesnt say what is the right certificate or the file type exported.

Also there is no option to comment on this article for someone to ask these questions.

dbu
Staff
Staff
October 2, 2023

Hi @electrovalent1 ,
Usually you should upload on the Fortigate the Root_CA that signed the EMS certificate and the Intermediate_CA if signed by a intermediatte CA . You need to have the full chain of certificates. 
Here is a very good article to understand more about the certificates:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-TLS-and-the-use-of-Digital-Certificates/ta-p/214958

 

Here is  how to troubleshoot your issue : 
https://docs.fortinet.com/document/fortigate/7.4.1/administration-guide/185333/configuring-forticlient-ems

You can share here if you see any error so we can analyze further. 

Regards!

 

 

electrovalent1
New Member
October 3, 2023

Ok, thanks.