Empty "Summary" page on "System Events" and "Security Events" - Fortigate 60F os 7.2

Forum|Forum|4 years ago
April 7, 2022
6 replies
10849 views

Hi

I upgraded the 60F from version 7.0.5 to 7.2 three days ago. The system looks very promising but has a problem with a new feature in Log & Report. The "Summary" page in "System Events" and "Security Events" is blank - no data exists (it is not grayed out, only all tables are empty). When I go to the "Details" tab, all logs of individual modules are in place, regardless of whether I choose "FortigateCloud" or "Memory". I have a licensed version of "Standalone FortiGate Cloud account" - 1 year log retention.

Can anyone, are there any specific requirements to run this function (maybe Fortianalizer?).

Or is it an early version of the system bug?

Does it work for someone?

Thanx

Debbie_FTNT

Staff & Editor

Hey nobox,

I updated my lab FortiGate (201E) to 7.2.0 to check, and observed the same - the summary page is empty. I generated some events, but this didn't change.

I also tried the diagnose commands listed here: https://docs.fortinet.com/document/fortigate/7.2.0/new-features/931430/updated-system-events-log-page but no output via CLI either. However, when I go to 'Details' I do see the expected logs.

I've reached out internally to see if there is anything reported or if this is under investigation.

noboxAuthor

New Member

thank you for the information
in my case the command "diagnose fortiview result event-log" gives the result "command parse error before 'fortiview'
Command fail. Return code -61 "- looks like "diagnose" has no "fortiview" option

Debbie_FTNT

Staff & Editor

Hey nobox,

can you check if you have 'Historical FortiView' enabled under Log Settings?

After I enabled the setting, the FortiGate started displaying information on the Summary page:

A colleague pointed out to me that this needs to be enabled for the Summary pages to display information. I've double-checked, and this is NOT currently mentioned in the documentation; we have a request to update the documentation and highlight this requirement underway.