Email alert not working

Forum|Forum|3 years ago
November 15, 2022
1 reply
13417 views

Hi, I am using Fortigate 80F. I have configured Automation for email alert whenever any network interface is down. But it is not working. It is not sending an email. But it is triggering the stitch, trigger and action count. If I change the action from "Send Email" to "Reboot Fortigate", It works and reboot the firewall. So, any idea how to correct it?

FortiGate

ebilcari

Staff

Have you configured an email service under System> Settings or just the default one?

Here is an article on how to configure and troubleshoot the email service: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-configure-alert-email-settings/ta-p/194102

Than you can test this email on the Automation part

Emirjon

masabgorayaAuthor

New Member

Ok. I am using the default one. In FortiOS v7.0+, there is no alert email section at Log & reports.

Here's the default settings which I am using. and after this I am configuring the automation part.

masabgorayaAuthor

New Member

Could you please tell me what I am doing wrong? Should I use custom mail settings and use outlook smtp server as I am sending the alert to outlook email?

Till now I have done following steps.

Security Fabric -> Automation -> Enable Network Down (Stitch)

I have not found Enable email alert option in FortiOS v7.0.8, FortiGate 80F.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded