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edwin_rodriquez
New Member
August 19, 2026
Question

Download links for FortiClient EMS invitations are not working because the filename in the invitation are Initial Cap, while the filenames are all lower case. Running version 7.4.8

  • August 19, 2026
  • 2 replies
  • 120 views

Download links for FortiClient EMS invitations are not working because the filename in the invitation are Initial Cap, while the filenames are all lower case. Running version 7.4.8. This was working up to yesterday.

2 replies

Stephen_G
Staff & Editor
Staff & Editor
August 24, 2026

Hi edwin_rodriquez,

This is something of a known issue, unfortunately. You can work around it by removing spaces and special characters from the filenames - have you tried that?

Stephen_G - Fortinet Community Team
AEK
SuperUser
SuperUser
August 26, 2026

For information the default behavior for Web servers on Linux is the case sensitivity, while on Windows it is not.

Since you said it was working up to yesterday, can you tell us what was the last changes before it stopped working? Was it after an update? If so then what was the last version before you updated it?

AEK
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