download file logs

Hello guys.

I would like to know if any of you have ever encountered this problem: when I download logs from the firewall the file is always empty.

I tried to download them in all formats, from multiple browsers, using another pc, but the file is allways empty.

I think the problem is the Fortigate. The logs are visible in the GUI and are stored on the firewall disk.

Does anyone know how I can solve this problem?

Staff

Hi

What device and image version do you use?

New Member

Hi, 200D with 6.0.9 OS version build0335,200121 (GA).

Thx

Staff

Hi

Are you downloading system logs or traffic logs? Are all logs blank when downloaded?

Switch to the MEM log, and then try to download it? See if it is normal.

It may be a problem with the hard disk, you can find an opportunity to format the hard disk.

Technical Tip: Standard procedure to format a FortiGate Log Disk

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