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vikramsanker
vikramsanker
New Member
January 11, 2017
Question

Disable two factor Authentication

  • January 11, 2017
  • 1 reply
  • 15632 views

Hello,

 

The two factor authentication using token has been accidentally enabled for fortigate 100D device that we have. GUI asks for a token code which I dont have. I know only the password. I tried connecting using USB MGMT port through fortiexplorer but it asks for token code even if the laptop is connected to the device directly.

 

Is there modes through which we can disable two factor authentication? Any help would be greatly appreciated.

 

Thank You,

VA

    1 reply

    xsilver_FTNT
    Staff
    xsilver_FTNT
    Staff
    January 11, 2017

    Hi vikramsanker,

     

    I just guess that you are talking about admin access to the unit.

    Then I think you have just those two options:

    1. use another admin to disable token auth

    2. reboot and use admin password reset method through 'mainteniner' account

    KB : http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD34757

     

    Best regards,

    Tomas

    vikramsanker
    vikramsankerAuthor
    New Member
    January 11, 2017

    Thank you Tomas. Will give a try and keep posted.

     

    Thanks,

    VA

    emnoc
    emnoc
    New Member
    January 11, 2017

    You have one more option, a scp copy restore or worst a factory reset.

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