Skip to main content
Mahmood_Fraidoon
Mahmood_Fraidoon
New Member
January 4, 2014
Question

Disable Auto Startup

  • January 4, 2014
  • 3 replies
  • 10050 views
Hi I have upgraded my FortiClient from version 4 to 5. now, whenever I start my machine I get a pop up screen that FortiClient recently updated itself. is there a way to disable Forticlient from starting up at login? I' m not able to stop the service.

    3 replies

    Chris_Lin_FTNT
    Staff
    Chris_Lin_FTNT
    Staff
    January 6, 2014
    Hi, Mohmood, What OS do you use? From which version of FortiClient did you upgrade, and upgrade to what version? It seems wrong that FortiClient always pop up " it updated itself" . Can you post a screenshot of that pop-up?
    Mahmood_Fraidoon
    Mahmood_FraidoonAuthor
    New Member
    January 6, 2014
    Hi Chris I' m using Windows 7. As stated in my original post, I have upgraded my Forticlient from version 4 to 5.0.7.333 (latest version) Attached is screenshot of the message
    Chris_Lin_FTNT
    Staff
    Chris_Lin_FTNT
    Staff
    January 7, 2014
    The upgrade process might have screwed up when replacing drivers. Could you find out setupapi.dev.log and setupapi.app.log in c:\windows\inf, and report problem to forticlient-feedback@fortinet.com ?
    Chris_Lin_FTNT
    Staff
    Chris_Lin_FTNT
    Staff
    January 8, 2014
    As a workaround for now, maybe you can first backup you current config, then uninstall FortiClient, after reboot, install the latest FortiClient and import your config.
    Mahmood_Fraidoon
    Mahmood_FraidoonAuthor
    New Member
    January 9, 2014
    I have re-installed FortiClient and my problem got resolved. Thank you Chris.
    Terms & ConditionsAccessibility statement