Skip to main content
DarwinPH
DarwinPH
New Member
April 10, 2018
Solved

Different user showing on Fortinet bar

  • April 10, 2018
  • 1 reply
  • 3736 views

Greetings!

 

We have setup captive portal on our network using local authentication. For some reason, some devices that are suppose to login first already show the Fortinet bar with a user logged in. Any ideas on why this happens?

 

Thank you all in advance!

Best answer by Fishbone_FTNT

Hi DarwinPH, just a wild guess: don't you have some users/devices behind NAT from FortiGate point of view? So they share the same IP...

 

Regards,

 Fishbone)(

1 reply

Fishbone_FTNT
Staff
Fishbone_FTNTAnswer
Staff
April 11, 2018

Hi DarwinPH, just a wild guess: don't you have some users/devices behind NAT from FortiGate point of view? So they share the same IP...

 

Regards,

 Fishbone)(

DarwinPH
DarwinPHAuthor
New Member
April 13, 2018

Fishbone, thank you for your response! Got a hint on the solution from it - 'share the same IP'. Our DHCP lease time is way shorter that the idle time out for the captive portal to deauthenticate the users.

Terms & ConditionsAccessibility statement