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kinmun
New Member
February 6, 2017
Question

device shows not 1 device unregistered

  • February 6, 2017
  • 4 replies
  • 6741 views

i upgraded my fortianalyzer from 5.2.5 to 5.4.2.

right now there is one error message showing 1 device unregistered and 1 device log status down at the top of the screen.

is there something wrong ??

    4 replies

    AtiT
    New Member
    February 6, 2017

    Hi,

    Click on the device. Should it be registered? Was it registered earlier? - If yes, is the device still registered - probably just add the device back where it was.

    Are you using ADOMs?

    What is the FortiGate OS version?

    kinmun
    kinmunAuthor
    New Member
    February 6, 2017

    under device manager, it shows 1 device unregistered. which is the Fortianalyzer VM, FAZ-VM0000XXXX

    but under system settings, everything look fine.

    i dont use ADOM.

    fortigate OS version is 5.23

     

     

    scao_FTNT
    Staff
    Staff
    February 6, 2017

    which is the Fortianalyzer VM, FAZ-VM0000XXXX

       -- your FAZ received log from this FAZVM so FAZ will list this device in unreg list, if you enable ADOM, you can promote this device to FAZ ADOM

     

    and for log status down warning, seems FAZ did not receive log from that registered FGT?

     

    Thanks

     

    Simon

    kinmun
    kinmunAuthor
    New Member
    February 7, 2017

    the error is gone after i when to device manager and add the device.

     

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