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neonbit
New Member
August 4, 2017
Question

Device detection not available on ssl.root interface on 5.6.1

  • August 4, 2017
  • 1 reply
  • 9404 views

I've recently upgraded my FG201E to 5.6.1 and for some reason devices connecting via SSLVPN are now showing up correctly in FortiView (ie: can't determine their OS).

 

This was working fine in 5.6.0, where I could see users, forticlient status and device type in FortiView.

 

Had a look at the ssl.root interface and can't see the device detection options available (as they are for other interfaces).

 

Does anyone know if there's a way to enable this?

    1 reply

    storaid
    New Member
    August 4, 2017

     

    my problem is failed ssl-vpn policy access when device-identification was added for Windows device...

    Endpoint Registration from ssl-vpn has been enabled..

    try to enable endpoint-compliance in the CLI will cause all ssl-vpn traffic was blocked..

     

    few days ago, I have opened new ticket to talk my problem...

     

    I tested android device with forticlient ssl-vpn ...

    seems like it does get good working with device-identification...

    but windows os...

    it ALWAYS failed...

     

    are you using windows with forticlient???...

    storaid
    New Member
    August 4, 2017

    for Windows device:

    neonbit
    neonbitAuthor
    New Member
    August 17, 2017

    Hi Storaid, I'm using a windows device with Forticlient. It's showing up connect just like yours but I dont have device identification enabled.

     

    Just to confirm, if you connect to the SSLVPN, can you see the device as a windows PC under FortiView?