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Taniarto
New Member
May 3, 2017
Question

Deleting and Update User

  • May 3, 2017
  • 2 replies
  • 4464 views

Hi,

I want to delete user from my address book, it tells "invalid length of value" , and I try to update the user by changing the name but it tells "Entry not found"..

Please tell me why..

 

thanks,

 

Joe

    2 replies

    Iescudero
    New Member
    May 3, 2017

    Hello there!T

    I'm only think in two possible situations:

    1) The Fortigate unit is on conserve mode with a lot of CPU and RAM conssumption.

    2) There's a error with the entry in that table.

     

    You already tried to restart the unit? This happened with just one user but the rest is fine?

    EMES
    New Member
    May 3, 2017

    Try using the CLI to make the same changes. I've run into situations where the CLI will actually give you a usable error instead of entry not found.

     

    #config user local

    #rename John to John123

    #end

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