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aghanty
New Member
March 22, 2018
Question

Delete Super_Admin user from other profiles

  • March 22, 2018
  • 1 reply
  • 5125 views

Hello

There are 2 users in Super_Admin profile and one in prof_admin profile. Non of the Super_admin users are able to login. I have logged in using the prof_admin. But now, how to remove or delete the Super_Admin profile/users? I am getting permission denied, which makes sense. What is the way round to cancel these users?

    1 reply

    Fullmoon
    New Member
    March 22, 2018

    i would recommend to reset the admin/default account via console.

    reference link http://cookbook.fortinet.com/resetting-a-lost-admin-password/

     

    aghanty
    aghantyAuthor
    New Member
    March 22, 2018

    Thanks. Just a clarification. The admin user is under prof_admin. From maintainer, is it possible to change admin from prof_Admin to super_admin?