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troyarmour
New Member
January 27, 2020
Question

Delays Delays Delays

  • January 27, 2020
  • 1 reply
  • 1976 views

Hi 

 

I am having a lot of issues with Fortivoice OS 6.0.x - currently my clients are on 6.0.3 and are having issues as follows :

 

Delays on the calls audio when they answer a call - these delays can be up to 6 seconds

Delays on the Screen icons on 570 phones updating with the correct information - 20 seconds after someone hangs up 

 

There seems to be very little voice partners out there - or am I missing something?

 

Thanks

 

Troy

 

    1 reply

    rdewitte_FTNT
    Staff
    Staff
    February 3, 2020

    Hi troy,

    Did you open a ticket with our TAC ?

    This is the first and best thing to do.

    Thank you