De-register device from forticloud

Can I delete or de-register the FortiCloud account from the Fortigate unit, so I can re-register with the same account.

if possible how? and can a factory reset delete a Forticloud account?

Best answer by ozkanaltas

Hello @Maz_Dar ,

You need to open a ticket to customer services for transfer this unit.

If your Fortigate is second hand or used. You can follow this document.

Also, If your Fortigate supports to version 7.4. You can transfer unit via GUI .

Valued Contributor III

Hello @Maz_Dar ,

You can review these documents about How can you log-out FortiCloud account on Fortigate.

New Member

Hello @ozkanaltas ,

Sorry, what I meant was de-register Forticare support. ( firmware 7.0.14 )

this i attach img.

thanks.

Valued Contributor III

Hello @Maz_Dar ,

You need to open a ticket to customer services for transfer this unit.

If your Fortigate is second hand or used. You can follow this document.

Also, If your Fortigate supports to version 7.4. You can transfer unit via GUI .

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