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SteveJW
New Member
July 16, 2026
Question

Cxclude a single endpoint from all Firticlient EMS email notifications

  • July 16, 2026
  • 3 replies
  • 40 views

FortiClient EMS Server 7.4.7
Endpoint email alerts have been configured.

Emails are sent to a mailbox, automatically generating a ticket for the Service Desk.
I have a Test VM for testing FortiClient settings. It is inconvenient to have a ticket created every time I for example disconnect the FortiClient for testing purposes.
Is it possible to exclude a single endpoint from all email notifications?
Regards

3 replies

AEK
SuperUser
SuperUser
July 16, 2026

I didn’t test it before, but try assign the test client a dedicated “system settings” profile in which you disable all log features.

If my comprehension is not wrong, disabling logs for this client should disable generating emails for it.

Hope it helps.

AEK
SteveJW
SteveJWAuthor
New Member
July 17, 2026

Thanks, AEK.
I already had a "system settings" test profile for the test VM.
I disabled the setting mentioned below.

I disconnected the VM. Alerts are emailed daily, though the exact time isn't known.
The service desk will check during the day to see if they receive any emails.
I'll let you know, but this looks like the solution.

SteveJW
SteveJWAuthor
New Member
July 18, 2026

Unfortunately, the adjustment in the “System Settings” did not solve the problem.
I received an email anyway.

 

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