Customizing Quarantine Report

Forum|Forum|1 year ago
May 22, 2025
3 replies
647 views

Hi,

We are working on customizing the quarantine report for our users and would like to include additional information. Specifically, we’re trying to add the classification or reason why an email was quarantined.

However, we’re unsure which variables are required to include this information in the report.

Could you please advise?
Screenshot 2025-05-22 123859.png

FortiMail

Anthony_E

Staff

Hello,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

Best Regards

Anthony_E

Staff

Hello,

To customize a quarantine report to include additional details like classification or reasons for an email being quarantined, you need to modify the email template in FortiMail. This involves using specific variables within the template structure, which can be configured through the FortiMail administration interface. The exact variables for classification or reasons are not specified in the search results, so consulting the FortiMail documentation or support may be necessary for precise customization.

Hope it helps.

Regards,

Best Regards