Customize guest user-names in batch mode

Forum|Forum|9 years ago
July 12, 2017
5 replies
8699 views

Hi all,

we are running a captive portal for our guest WiFi users, so we can hand out the credentials to our guests. We created the accounts with "batch creation enabled" (User & Device -> Guest Management -> Create New -> Multiple Users). With this we created user-accounts with default names (user0001; user0002; etc). All works fine, but due to a firmware upgrade (FGT 100D; v5.2.11) the counter for the user-accounts was reset to user0001.

We now get the error "A duplicate entry already exists." because there are still unused accounts with the next possible number in batch-creation process. This appears also when we want to generate a single account with User-ID auto-generated.

Is there a way to customize the user-name while auto-generating the user-ID? I already checked the config (show full on CLI and searched for some key-word) but I couldn´t find an option about the user-names. I also couldn´t find an answer on google and in this forum. Revoking the existing unused guest-accounts should be my last option...

Thanks for your help!

Best regards.