Skip to main content
Mohammed_Khan
New Member
April 8, 2019
Question

Content Disarm and reconstruction

  • April 8, 2019
  • 2 replies
  • 18217 views

when we enable content and disarm in antivirus  getting error when applied to a policy  "value conflicts with system settings"  with fortiOS 6.0.4 and 6.2

    2 replies

    Markus
    New Member
    April 9, 2019
    Alivo__FTNT
    Staff
    Staff
    April 14, 2019

    Hello, The message you receive when attempting to enable Content Disarm and Reconstruction on the AntiVirus profile, is because the Proxy Options settings in the CLI Console have splice and clientcomfort on CDR-supported protocols enabled. To fix it please do:  config firewall profile-protocol-options  edit custom-default  config smtp  unset options splice  next  config http  unset options clientcomfort  next  end  end  You should also confirm the AntiVirus profile’s protocol settings under config antivirus profile:  ensure that set options scan is enabled on CDR-supported protocols  if set options av-monitor is configured on a CDR-supported protocol , it overrides the config content-disarm detect-only setting (and CDR will not occur)  CDR supported protocols are:  http  smtp  imap  pop3

    I hope this helps Alivo

    dbaddorf
    New Member
    July 3, 2019

       With 6.0.4 I too am having the problem where when I try to enable "Content Disarm and Reconstruction" in the Security Profiles - AntiVirus, I get the message: "Value conflicts with system settings".  This is when logged into the Global VDOM.  (The root VDOM didn't give me an Apply button to save changes so I'm assuming that I need to be in the Global VDOM).

     

        I tried to follow the instructions from Alivo which didn't work exactly.  I can't use the "config firewall profile-protocol-options" for the "config global".  I need to be in my root VDOM.  But even from here after I removed splice from SMTP (and I didn't see clientcomfort anywhere) I couldn't enable the "Content Disarm and Reconstruction" in the GUI.

     

       Here are my settings for the root VDOM:

    config firewall profile-protocol-options edit "default" set comment "All services." config http set ports 80 unset options unset post-lang end config ftp set ports 21 set options splice end config imap set ports 143 set options fragmail end config mapi set ports 135 set options fragmail end config pop3 set ports 110 set options fragmail end config smtp set ports 25 set options fragmail splice end config nntp set ports 119 set options splice end config dns set ports 53 end next edit "custom-default" set comment "All default services." config http set ports 80 unset options unset post-lang end config ftp set ports 21 set options splice end config imap set ports 143 set options fragmail end config mapi set ports 135 set options fragmail end config pop3 set ports 110 set options fragmail end config smtp set ports 25 set options fragmail end config nntp set ports 119 set options splice end config dns set ports 53 end next end

     

       Any idea of how I can enable "Content Disarm and Reconstruction" for my root VDOM?

     

    Thanks!

     

    JulJameson
    New Member
    December 27, 2019

    most likely you need to add an exception

    jim3cantos
    Explorer
    December 31, 2019

    JulJameson wrote:

    most likely you need to add an exception

    Add an exception where? 

     

    It seems that CDR is not production ready (at least in 6.0.7). The problem I indicated above is indeed a bug (confirmed by Support) and there are more. For example, if you activate CDR only for Office files, it keeps disarming PDF files (or at least it says so in the log).