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alexanderpope
alexanderpope
New Member
June 24, 2025
Question

Connectivity issues while using non-domain routable SSID

  • June 24, 2025
  • 1 reply
  • 707 views

our org has several sites using FortiGate's. We have started having Connectivity issues while using non-domain routable SSIDs. This being from the local WiFi Radio. 

Complaints seem to have coincided with the 7.2.11 firmware upgrades last week.

 

Nothing in the release notes for 7.2.11 regarding known issues for WiFi/DNS.

 

Some things I've tried where to edit the WiFi settings (2.4Ghz > 5Ghz, TX/RX power set to 100%, etc.)

 

I've also tried manually setting DNS on those interfaces to 8.8.8.8 and 8.8.4.4 rather than using system DNS (FortiGuard DNS)

1 reply

AEK
SuperUser
AEK
SuperUser
June 25, 2025

Do you mean the issue affects only DNS?

Are there packet loss when you try continuous ping?

AEK
alexanderpope
alexanderpopeAuthor
New Member
June 25, 2025

Hi. The description of the issue maybe is not the best. The issue is that WiFi SSID was not showing up on model 60E for the local WiFi Radio. After changing the profile on the controller the SSID does show up, though I don't understand what changed from version 7.11 to affect that. Right now Wi-Fi SSID is visible and operational with the modifications

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