Skip to main content
dzangpo
dzangpo
New Member
August 9, 2024
Question

Connection was terminated unexpectedly forticlient mac forticlient version 7.4

  • August 9, 2024
  • 2 replies
  • 4017 views

Dear Team,

After installing FortiClient Version 7.4.0.1645, I am getting this error and couldn't connect to my Fortigate 81E with firmware v7.4.4 build2662 (Feature). It used to work fine before without any issues but I feel it was cased either by firmware upgrade or FortiClient upgrade. 

 

 

2 replies

xshkurti
Staff
xshkurti
Staff
August 9, 2024

@dzangpo 
What error do you get in FortiClient now that it crashes?
Can you share some screenshot of any logs?

    mle2802
    Staff
    mle2802
    Staff
    August 9, 2024

    Hi @dzangpo,
    Can you please refer to this document and export forticlient log to see if there is any error https://docs.fortinet.com/document/forticlient/7.4.0/administration-guide/544799/exporting-the-log-file

    Please also set log level to debug for more information before replicate the issue.

    Terms & ConditionsAccessibility statement