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Question

Connect SSL VPN On Phone, Error Ping

Forum|Forum|1 year ago
November 21, 2024
2 replies
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Hi all, I have a Fortigate device set up SSL VPN, when I create an account and connect on Laptop, I can ping to the Server normally, but when I also use this account to connect to my phone (Android and Iphone), I can connect, but I can't ping to the Server.
Forgate uses Firmware 7.2.5 build1517
Please help me with this problem.

FortiGate

SuperUser

Hi Dan

Try "diag sniffer" on your FG to see if the ping packets from the phone are reaching the firewall.

AEK

Staff

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Packet-capture-sniffer/ta-p/198313

diagnose sniffer packet any "host x.x.x.x and icmp" 4 0 l <--- x.x.x.x is dest ip or the ip address of the sslvpn ip pool

SuperUser

You can use either VPN client IP (in VPN IP pool) or dst server IP, or even both (host x.x.x.x and host y.y.y.y and icmp).

AEK