Configure IP for foritclient ems

Forum|Forum|8 months ago
September 11, 2025
6 replies
3351 views

Hello. I am standing up a FortiClient #EMS ppliance for the first time, and I have somewhat limited experience with Ubuntu. Our platform is Hyper-V. The vhdx was properly installed and booted. I was able to login with user 'ems' and successfully changed the password. So far so good. However, it seems to me that after login, I am now in the 'bash shell', and the instructions for configuring an IP, seem to be based on being in the terminal. None of the commands available in bash seem to allow me to do this. And the instructions here don't work, as they are for terminal.

I tried "execute ls /etc/netplan" but it told me "folder /etc/netplan is not accessible"

Can you please help me configure IP? I imagine once that's done, we can ssh into the terminal or maybe even a webpage?

Deploying EMS as a VM image | FortiClient 7.4.4 | Fortinet Document Library

Configuring the VM IP address by modifying Netplan configuration files

To configure the VM IP address by modifying Netplan configuration files:

On the VM, locate the Netplan configuration files. Ubuntu stores Netplan configuration files in /etc/netplan. The files typically have a .yaml extension, such as 01-netcfg.yaml or 50-cloud-init.yaml. Run the following to list the files:
```
ls /etc/netplan/
```
1. Use a text editor such as nano or vim to open the yaml file for editing:
```
sudo nano /etc/netplan/01-netcfg.yaml
```

FortiClient EMS

Best answer by xandergomez

I figured out how to set the ip myself. I found the adapter name by using:

system get info

The adapter name was eth0

I used this command to set the ip

system set network ip --adapter eth0 --ip x.x.x.x/24 --gateway x.x.x.x -- dns x.x.x.x

it worked. closing ticket and accepting my own solution.

AEK

SuperUser

Hi Xander

Follow the procedure described in this tech tip.

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-set-a-static-IP-address-on-FortiClient-EMS/ta-p/357532

AEK

xandergomezAuthor

New Member

Thank you for the quick response. Again, it looks like the immediate login for user 'ems' does not bring me to the needed terminal line in order to run sudo. I get $> when I login instead of ems@fcems-server.

I'm sure I'm doing something dumb. Is there a simple command I can put here, that will bring me to the needed 'terminal prompt' ems@fcems-server>

AEK

SuperUser

Try use sudo for the privileged commands like described in the tech tip. It should work.

AEK

xandergomezAuthor

New Member

it does not.

xandergomezAuthor

New Member

In the emscli shell $> I have system set network ip as an available command. However, I need the adapter name and have no way of 'listing' or 'showing that' from the other available emscli commands