Skip to main content
dbalzen
New Member
January 25, 2016
Question

Configuration and Installation Status widget missing from managed device dashboard

  • January 25, 2016
  • 1 reply
  • 6961 views

I have a FortiManager managing 60C's and 60D's both running firmware version 5.0.11 and 4.0MR3 Patch 18.  On the 60C's no matter what version of F/W they are running I cannot see the Configuration and Installation Status widget on the dashboard for that particular device.  I can see it fine on the 60D's.  Has anyone ran into this before?

 

Any help would be greatly appreciated.

 

Thanks,

1 reply

Ralph1973
New Member
January 25, 2016

Maybe too simple, but does it work with a different browser or after you have cleaned your browser cache?

 

Regards,

Ralph

 

dbalzen
dbalzenAuthor
New Member
January 25, 2016

Tried that, it didn't work.  Thanks for the input though.

scao_FTNT
Staff
Staff
January 25, 2016

what is the FMG version? we may need FMG db config to investigate the issue

 

if you can provide a FMG db, you can open a ticket and upload your config. send me a message for the ticket ID, I will follow up your case

 

Thanks

 

Simon