Contributor III

Solved

Community Forum: Change the user avatar to custom image

Forum|Forum|2 years ago
January 4, 2024
7 replies
5038 views

Dear Community support,

I've had a custom avatar image a while (think, I've set this two-three years ago) and tried to update it recently. But my finger was too fast, so I got one of the "community avatars" now.

Now, my question is: How can set a custom image?

Following the FAQ, this seems a little bit outdated:

https://community.fortinet.com/t5/help/faqpage/title/images_changeicon

The gallery is now called "photos" and uploading a public photo does not enable an additional tab in the settings area.

Is this simply not possible anymore or am I missing something?

Thanks,

Christian

Customer Service

Best answer by Anthony_E

Hello Secusaurus,

So if you select your pic:

Screenshot 2024-01-04 150432.png

You can after browse a picture :

Screenshot 2024-01-04 150610.png

Hope it helps,

Anthony.

Anthony_EAnswer

Staff

Hello Secusaurus,

So if you select your pic:

Screenshot 2024-01-04 150432.png

You can after browse a picture :

Screenshot 2024-01-04 150610.png

Hope it helps,

Anthony.

Best Regards

SecusaurusAuthor

Contributor III

Unfortunately, no. This is how it looks for me on Chrome, Firefox and Edge:

NSE8 | Fortinet Advanced MSSP Partner

Anthony_E

Staff

Hello all,

I see. I will investigate and come back to you.

Regards,

Best Regards

sw2090

SuperUser

same here. Still have my custom avatar I once set but the option to up a custom avatar is gone in my profile too just like it is with the thread starter.

Anthony_E

Staff

I have contacted my technical support. I will come back to you all ASAP.

Regards,

Best Regards

Anthony_E

Staff

Hi all,

I did not forget you. I'm still discussing with my technical staff for this story.

I come back to you shortly.

Regards,

Best Regards