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ReneAdvisor
ReneAdvisor
New Member
August 8, 2025
Question

Client IPsec VPN on MacOS - can NOT save config

  • August 8, 2025
  • 2 replies
  • 3233 views

We are in the process of migrating from Forticlient SSL-VPN to IPsec VPN (over TCP443).
When I configure an IPsec VPN connection, I can't save the configuration; the "save" button doesn't work. An SSL-VPN configuration can be saved.
For the test, we're using a free version of Forticlient VPN, version 7.4.3.

I've also tried a previous version, 7.2.11. I've uninstalled it several times and also performed a manual cleanup of Forticlient files. As far as I can tell, I have all the permissions correct on macOS (Sequoia 15.6).

Fortinet support isn't helping because this test client doesn't have EMS.

So, I'm hoping this community can help me.

Is anyone else experiencing a similar issue?

2 replies

AEK
SuperUser
AEK
SuperUser
August 8, 2025

Did you check the special notice?

https://docs.fortinet.com/document/forticlient/7.4.3/macos-release-notes/223986/special-notices

 

On the other hand, they said the free version "Only supports a limited version of the Remote Access feature". It is not so clear but it may explain your issue.

https://docs.fortinet.com/document/forticlient/7.4.0/administration-guide/269675

AEK
    ReneAdvisor
    ReneAdvisorAuthor
    New Member
    August 8, 2025

    Hello AEK,
    I'm aware of the items listed under special notices.
    The only difference is that under Network Extensions, I only have FortiTray listed, and it's enabled, of course.

     

    So what else it could be is a mystery.

    AEK
    SuperUser
    AEK
    SuperUser
    August 10, 2025

    Hi René

    Unfortunately I don't have a Mac to test, but I suppose this is due to the free versions limitations.

    Hope other forum member with a Mac can confirm the issue.

    However I confirm on Windows I can save the config when using IPsec over TCP.

    AEK
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