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Changing LDAP to show user display name instead of cn

Forum|Forum|10 months ago
September 16, 2025
3 replies
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Hi all,

I am trying to work out how to change the fortigate reports to show Display Name instead of CN.

in our environment the users cn is a student number and their display name is their actual name.

I am trying to change this as we use fastvue for fortigate and it cannot generate reports correctly now.

No matter what i set the CNID to it still only shows the cn regardless of FSSO restarts ect.

Any help would be much appreciated.

Staff & Editor

Hello thomasd1,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

Stephen_G - Fortinet Community Team

Staff & Editor

Hello,

We are still looking for an answer to your question.

We will come back to you ASAP.

Thanks,

Stephen_G - Fortinet Community Team

Staff

Hello Thomasd1,

Ideally the edits under "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Fortinet\FASE\Collectoragent" helps.
Please find the article where the FortiGate process logins using UPN format https://community.fortinet.com/t5/FortiGate/Technical-Tip-Process-FSSO-logins-on-FortiGate-in-UPN-format/ta-p/397024
Article if FortiAuthenticator is the collector agent https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Start-processing-FSSO-logon-events-with-UPN/ta-p/302753
If you want the Name and Surname to be displayed instead of login name https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-display-Name-and-Surname-of-the-user-in-the/ta-p/216907

Formats:

CN: CN=J. Smith
displayName: John Smith

sAMAccountName : domain\username

UPN: Username@Domain.com

If you have found a solution, please like and accept it to make it easily accessible to others.

Thanks
Shikha