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RolandBaumgaertner72
RolandBaumgaertner72
New Member
May 15, 2025
Question

Change to FG90G? FortiToken transfer?

  • May 15, 2025
  • 5 replies
  • 3927 views

Hey,

 

we have a quite a lot FGs in our network but sofar no G model, any bad experiences with this model? We are thinking to trade up a FG81E to 90G, comparing the specs it is quite a huge step but I would like to know if we can expect this hardware change as an easy one. For example we are testing with a 30G model and the updates are quite strange.

 

The only thing that bothers me right now is that in this location we have more than 30 user assigned with FortiToken.Sofar we never changed Tokens from one FG to another, as I have been told it should not be so hard but I would like to know if we later can keep the same tokens for the users.

 

Thanks for your information!

5 replies

AEK
SuperUser
AEK
SuperUser
May 15, 2025

Hi Roland

No bad experience with G models so far except some new models don't have FOS 7.4 and 7.6 yet.

What do you mean by the updates are quite strange?

Ia had experience of migrating mobile tokens from old FG to new FG. But today I was shocked to read that it is not possible anymore.

https://community.fortinet.com/t5/FortiToken/Technical-Tip-FortiToken-Mobile-no-longer-supports-License/ta-p/391007

That's why it is always better get FortiAuthenticator VM for central authentication.

AEK
    AEK
    SuperUser
    AEK
    SuperUser
    May 15, 2025

    It is still possible to migrate them to FortiToken Cloud.

    https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Migrating-users-and-FortiTokens-to-another/ta-p/193723

    AEK
    RolandBaumgaertner72
    RolandBaumgaertner72Author
    New Member
    May 15, 2025

    Hello,

     

    I dont really understand what is it about the HA. We always have HA in our offices, so also in this case. Like one year ago when we started with FortiToken we asked Fortinet and they never mentioned that it is impossible to move FortiToken Licences. Because of that we started on the smaller unit since we still had to do an upgrade on our main FG cluster. We dont use FortiCloud Tokens, we tested it before but than we decided to take the old licences.

     

    I dont really see the sense in purchasing again the Tokens, we are updating the firewalls so there should be not such a showstopper, no?

     

    Thanks!

     

    AEK
    SuperUser
    AEK
    SuperUser
    May 15, 2025

    The KB doesn't mention that the tokens are transferable in case of trade-up neither (hardware refresh), in this case that would be nonsense I agree with you.

    I hope Fortinet will review this change (or correct the KB if it is wrong) before Q3.

    AEK
    AEK
    SuperUser
    AEK
    SuperUser
    May 15, 2025

    This also means who has 1000 tokens it's time to migrate them to FortiAuthenticator (or to FortiToken Cloud if it is used only by Fortinet Equipment)

    AEK
    Yurisk
    SuperUser
    Yurisk
    SuperUser
    June 9, 2025

    Wow, that's kind of a big deal for us MSP/Integrator, as we have lots of clients which move FTMs between models, from our  managed VDOMs to their own hardware and vice versa, etc. quite a lot. 

    I also didn't see any public announcement about that, thanks for investigating @Toshi_Esumi !

    Toshi_Esumi
    SuperUser
    Toshi_Esumi
    SuperUser
    June 9, 2025

    Originally @AEK found out the KB. Then, I contacted the KB owner and our SE from FTNT to clarify. They apparently worked together behind the scene contacting the product group and updated the KB.

    Toshi

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