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BusinessUser
Explorer
October 3, 2023
Solved

Change Firewall but use same fortidyndns name.

  • October 3, 2023
  • 5 replies
  • 3128 views

Is this possible?

The end user is changing firewall of a different model.

He wants to retain the same fortidyndns name in the new firewall - also fortigate.

He does not want the user to change the vpn login because the fortidyndns changes.

Best answer by asengar

Hi @BusinessUser 

Thanks for your post regarding the query.

 

You can raise a ticket with the support team, so that the FQDN mapped with the old serial number can be deleted first and then you can add it for the new device serial number.

 

I hope your query will be resolved with this, in case your query is cleared you can mark the solution for same.

 

Regards

5 replies

asengar
Staff
asengarAnswer
Staff
October 3, 2023

Hi @BusinessUser 

Thanks for your post regarding the query.

 

You can raise a ticket with the support team, so that the FQDN mapped with the old serial number can be deleted first and then you can add it for the new device serial number.

 

I hope your query will be resolved with this, in case your query is cleared you can mark the solution for same.

 

Regards

william75
New Member
October 3, 2023

As long as the name resolves to the IP of the firewall and the certificate is correct and trusted it works. This is standard stuff and will have no adverse effect on anything.

calink
Staff
Staff
October 4, 2023

You can try to go through the steps in the following article:

 

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Transfer-the-DDNS-record-to-new-FortiGate/ta-p/196467

 

If that doesn't work, create a support ticket and we will be happy to help you out.

mle2802
Staff
Staff
October 4, 2023

Hi @BusinessUser,

In order to transfer fortiddns record, please open a technical support ticket and we would be more than happy to assist you.

Regards,
Minh

BusinessUser
Explorer
October 5, 2023

Before you answer my question, have you tried it yourself?

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