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jamacouve
New Member
June 30, 2017
Question

Cert error when connecting over cable to Office 365

  • June 30, 2017
  • 1 reply
  • 8546 views

Hi guys,

We are having an issue when ever someone connects via cable. A certificate error keeps popping up when connecting with ethernet. This does not happen over the WiFi. This has always been an issue. Nothing has changed. I have ensured that no cert inspection is enabled on the firewall. I have tried changed the system certificates and done a lot of research. This error is only applicable when trying to connect to Office 365.

Any insight ?

    1 reply

    EMES
    New Member
    June 30, 2017
    When the certificate pops up is it issued by fortinet? Use IE and click on the pad lock next to the address bar.
    jamacouve
    jamacouveAuthor
    New Member
    June 30, 2017

    Eugene.milon wrote:
    When the certificate pops up is it issued by fortinet? Use IE and click on the pad lock next to the address bar.
    Yup.

     

    See below :

     

    [link]http://imgur.com/a/aIrLP[/link]

    EMES
    New Member
    June 30, 2017
    There must an ssl/ssh inspection profile enabled on your policies if you are seeing that. Running a #diagnose debug flow. With some filters for your src ip will show you which policy I'd you are hitting.