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myrdin
New Member
November 8, 2015
Question

Captive Portal authentication does not work with Safari/MacOS

  • November 8, 2015
  • 7 replies
  • 12323 views

Hi,

 

I have set up a captive portal on the Fortigate. Everything works fine except the fact that MacBook running even El Capitan (latest versions) as soon as they hit the login page and they put user/pass, the page hangs. This happen only on Safari, in Chrome in the same machine where Safari was hanging, everything works and I can login.

 

Ideas?

 

thanks

 

    7 replies

    gschmitt
    New Member
    November 16, 2015

    So you are telling us that only Mac OSX El Capitan with Safari can't use the Captive Portal......

    Hmmmmmmmmmmmmmm

     

    You could look at the Source Code of the Captive Portal and check what the new Safari can't display correctly and change the page.

    myrdin
    myrdinAuthor
    New Member
    November 16, 2015

    Thanks for your reply. That is not correct. Even with earlier versions i am experiencing the same issue. Support is looking into this, also other colleagues that are using MACs are telling me that this is a known issue with Safari with any Captive portal (i.e. a lot of people cannot access airports networks because Safari tend to hangs on login page)

    dlodovici
    New Member
    February 23, 2016

    Hi,   I have a problem with the captive portal on the Fortigate too.

    On Safari (version 8.0.6), I have this message: "Safari can't open the page because the connection was lost".

    In Safari I have the good IP address in the URL (the FortiGate address), but I have not the login page.

    Is it the same problem that you have ? Have you a solution ?

     

    On the same MacBook, everything works fine with Mozilla Firefox.

      thanks

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